Privacy Policy

1. Introduction

Adepa Mall (a subsidiary of BN Group of Companies) respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our platform and services.

2. Information We Collect

• Personal details: name, phone number, email, delivery address
• Order history and transaction records
• Device information and app usage data
• Location data (for delivery purposes only)

3. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and promotions
• To improve our platform and services
• To comply with legal and regulatory requirements

4. Data Sharing

We share your information only with:

• Vendors fulfilling your orders
• Delivery riders assigned to your order
• Payment processors for transaction completion

We do NOT sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data held by us
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of promotional communications

7. Cookies & Analytics

Our app and website may use cookies and analytics tools to improve user experience. You can manage cookie preferences in your device settings.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our app and website with the updated effective date.

10. Contact Us

For privacy-related inquiries:

Email: info@adepamall.com

Phone: 0248814260

Address: Tarkwa-Akoon, Allied Filling Station Building