Help
Quick answers based on our Terms & Conditions and Privacy Policy. Cannot find what you need? Get in touch.
Orders are placed in the Adepa Mall mobile app. Choose a vendor in your zone, add items and place your order.
No. This website explains Adepa Mall and links to the apps and registration forms.
Delivery times are estimates and may vary due to traffic or weather. We do not guarantee a specific time.
Customers must provide accurate delivery addresses. Adepa Mall is not liable for delays caused by incorrect addresses.
All payments are processed securely through the platform. Prices include vendor pricing and delivery fees are shown separately.
Refunds are handled on a case-by-case basis within 48 hours of complaint. Contact us as soon as you can.
You must be at least 18 years old and provide accurate registration information.
No. We do not sell your personal data to third parties. See our Privacy Policy for what we collect and how it is used.
Yes. Customers may delete their accounts at any time, and can request deletion of their data.
Registration is free. A service fee of 5% is charged on each order placed through the platform and is subject to update.
Freelance riders are paid on commission per delivery completed, according to our Terms & Conditions.
Call or email us and we will help with your order or registration.
© 2026 Adepa Mall. All rights reserved.
